By visiting this website or purchasing any services / products, you agree to these Terms & Conditions. These Terms & Conditions outline my (Kayla Sharpe) responsibilities to you as well as your responsibilities to me, under Australian Consumer Law. Please take the time to have a read so that you are aware of these responsibilities. If you do not agree with these Terms & Conditions please do not continue to visit this website. As a qualified clinical Naturopath I am committed to the Code of Conduct for unregistered health practitioners.

Disclaimer

On this website you may find blog articles, tips, information regarding natural therapies and other information pertaining to natural health products and services. This information is provided solely for educational purposes and to inform the public regarding my products and services. This website and the information provided on this website is not intended as medical advice. Please make an appointment if you wish to discuss any health concerns, or seek the advice of another medical professional.

My Rights & Responsibilities

The information provided on this website has been attained as part of my BhSc. Naturopathy in addition to comprehensive personal research. I reserve the right to alter or delete any content displayed on this website at any time, without notice. All content displayed on this website is mine unless otherwise stated.

Responsibilities of the Visitor

The use of any information provided on this website is the sole responsibility of the user. You are completely responsible for what you view on the internet at large, as well as this website. The content on this website has been published for a general audience - you should always seek personalised health advice from a health professional before taking any action on your health.

External Links

Occasionally I may post links to external sources in order to enhance the content provided on this website. I am not responsible for any content available via external links nor do I have any personal or financial relationship with these sources. I do not endorse any products or services such sources may have for sale.

Intellectual Property

Every word you read on this website has been written by me. If I have used an external source, this will be acknowledged. Please respect the information and content that have taken me many hours to collate - do not in any way copy my work or display it as your own. I am more than willing to share my content if you would like to use it on social media. Please clearly acknowledge me and my work by accompanying my work with my name and a link back to my website/social media pages. All of my courses, products and programs (in addition to my business name, tagline and logo) are unregistered trademarks and should you attempt to pass them off as your own, I reserve the right to take legal action.

Payment Terms

Payments for online consultations will be done securely via Practice Better software via invoice. All invoices are due upon receipt. Payments for in-clinic consultations are conducted in-store via cash or eftpos. I do not offer payment plans for consultations or purchases.

Delivery

Physical products purchased on this website are delivered by regular Australia Post by myself, or via an online dispensary. Products are shipped within 1-3 days of purchase.

Comments and Feedback

Comments and feedback are welcome. I am always willing to improve. If you would like to make a comment, provide constructive feedback or a review of my services, please do via the contact page. I will always ask your permission before sharing any reviews, through any channel.

GOOGLE REVIEW LINK

Cancellation and Refund Policy

Naturopathic consultations require 48 hours notice for any cancellations to avoid the cost of a cancellation fee. Cancellations within 48 hours of the agreed appointment time will be charged a cancellation fee equal to 50% of the consultation fee. Cancellations within 24 hours or failure to show up for the appointment will incur 100% of the consultation fee. This is at my discretion. It is the responsibility of the client to keep appointments and provide notice as early as possible if rescheduling is required. If for any reason I realise that I cannot make a scheduled appointment, I will provide as much notice as possible. In this case you will not be charged a cancellation fee, and we will reschedule to a mutually convenient time. If we are unable to find a mutually convenient time to reschedule and you have already paid for the consultation I will offer you a refund.

Safety & allergy guidelines

The following guidelines should be observed before using Kinfolk Apothecary items:

Our products contain natural oils from nuts, seeds and fruit, If you have any allergies please read the product label carefully. As with all natural products, we recommend that products are patch test first. If irritation occurs, discontinue use.

Kinfolk Apothecary products are made with naturally derived ingredients, which in rare cases may cause sensitivity in certain individuals. If sensitivity occurs, discontinue use.

If you are unsure about sensitivity, always do a patch test before use or consult your healthcare professional.

​Products and advice from Kinfolk Apothecary make no claim to cure or prevent any disease or medical problem and is not intended to substitute other therapy or healthcare advice.

In the case of pregnancy, please consult your health care professional.